The Edge

News and insights that give you an advantage.

September 2019

Expecting the unexpected: Personalized attention for your members.

When the unexpected strikes, it’s good to know that CastiaRx has thoughtfully prepared for this moment. Hurricanes, floods and wildfires have all been in the news during recent months. People fleeing these situations are initially concerned with their own safety and may not be thinking about their medications. “Our first step is to alert clients of the steps we will take,” says Mitchell Fisher, Director, Contact Center. “That way, our clients know exactly what we will be doing to support their impacted members during this difficult time.”

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Welcome Tammy Tarzynski, Director of Account Management.

When great minds come together, client relationships thrive. That is especially true with CastiaRx Account Management, recently expanded with the addition of Tammy Tarzynski as Director, leading the Chicago team. Together with Joel Efken, Director of Account Management in St. Louis, she collaborates to ensure consistency, effective solutions, process enhancements and impressive results in all areas that touch clients.

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Cut costs and medication waste with Split Fill.

For patients with complex medical conditions, starting a new drug therapy can be difficult. “Some patients find that due to side effects or other complications, they need to stop therapy or switch to a different drug or dose after a short trial period,” says Valerie Woerndle, Director of Clinical Operations. “This can be expensive and wasteful for both the plan and the patient.”

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Brand to generic: The big switch.

When a brand drug goes off patent and its generic comes to market, savings are generally in store for the plan and the member. After Pfizer’s patent for the nerve pain drug, Lyrica, ran out in late June 2019, the FDA authorized 9 different companies to produce generic versions – and they are already on the market.

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Time is running out: Submit plan changes by October 31.

Fall is in the air and plan changes are on the horizon. It is that time of year again when many organizations make changes to their annual pharmacy benefit plan. To allow time to accommodate all requests, plan changes should be submitted in writing by October 31 to give staff adequate time to meet your needs.

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We hope you find valuable information in each issue of our CastiaRx bulletin, The Edge. This bimonthly publication highlights our commitment to your success and is produced exclusively for CastiaRx clients. Please contact your account manager for more information about any topic.